Your connection can falter and fail due to a number of reasons. Here we are going to list the most common issues. Fist, check these popular troubles and queries.

Make sure that your account is set correctly.
Check your account settings here.

If this does not help, the next thing you want to do is to review the app settings.
Make sure your app configuration is right.

If everything is fine there, but you still can’t connect, look for the issue in your OS configuration and other apps that might interfere with the correct operation of VPN:
Find out if your OS and apps work correctly with VeePN.

Didn’t find what you were looking for? Don’t worry – our awesome support team is here to help! Contact us using one of the available methods (live chat, ticket system or email at, and we will do everything to resolve your issue.