Canceling an annual subscription or 5-year subscription

Taking out an annual subscription or 5-year subscriptions commits you for a minimum of one year or 5 years accordingly. If you face issues that may prevent the proper functioning of the application, we will consider a decision regarding cancelation.

Monthly subscriptions

If you have received a renewal invoice and do not wish to continue with the subscription, please send us an email at [email protected]. We will cancel the subscription for the next period, the current period of the subscription will stay active.

Subscription purchased on the Apple Store

Subscriptions purchased through the Apple Store can be canceled within 3-days of the trial period. Please, go to your iTunes & Appstore account and cancel your subscription.
Unless it’s not canceled within 3 days you will get charged for the subscription. For more details on how to cancel the subscription on your Apple Store account, please follow the link:
https://support.apple.com/en-us/HT202039

Subscription purchased through PayPal

Subscriptions purchased through Paypal can be canceled in your PayPal account. For more details, please visit the following page:
https://www.paypal.com/us/smarthelp/article/how-do-i-cancel-a-subscription-faq577

If you require further assistance, please contact our Customer Service team at [email protected] or chat with us here: https://support.veepn.com